Services

Voice AI agents for sales training, calls and messaging

Voice agents that train your sales teams, make and answer calls, and run your messaging.

A voice AI agent is software that holds a natural phone or voice conversation: it listens, understands, answers and acts in your tools. We build voice agents that play demanding clients so your sales teams can practise, agents that qualify leads and book meetings over the phone, and agents that answer every inbound call around the clock.

Each agent is connected to your CRM and calendar. Every conversation is transcribed, scored and logged, so managers see exactly what was said and what to improve.

Typical timeline: 4–8 weeks

How it works

  1. 01

    Scenarios

    We write the scenarios with your best performers: personas, objections, scripts and the criteria a good call must meet.

  2. 02

    Voice and integration

    We choose the voice, language and telephony line, then connect the agent to your CRM, calendar and messaging channels.

  3. 03

    Testing on real calls

    We test hundreds of calls, measure answer quality and latency, and tune the agent until it handles the edge cases.

  4. 04

    Launch and scoring

    The agent goes live with dashboards that score each call and show progress per person and per team.

What we build

Sales & service training simulator

Realistic role-play calls by sector (banking, insurance, real estate, pharma, B2B) with scoring, feedback and progress dashboards.

Outbound calls & cold calling

Lead qualification, appointment setting, reminders and satisfaction surveys, with hand-over to a human when it matters.

Inbound phone reception

24/7 answering, call routing, FAQ and booking in several languages.

Automated messaging

WhatsApp, SMS, email and website chat follow-ups that keep conversations moving and update your CRM.

Industries

  • Banking
  • Insurance
  • Real estate
  • Pharma
  • B2B sales
  • Customer service

What you get

  • Faster onboarding of new sales reps
  • More qualified meetings without extra headcount
  • No missed calls, every conversation logged

Reference in production

Sherpa AI

Banking & insurance

Training SaaS where advisors practise on simulated client calls, with automatic scoring, feedback and analytics.

Security & deployment

Your cloud or on-premise

We deploy on your own cloud account or on your servers when data must not leave your infrastructure.

Open-weight models when needed

For sensitive data we run open-weight models in your environment instead of calling an external API.

Access control and audit logs

Each user only reaches the documents and tools they are allowed to see, and every action is logged.

No training on your data

Your data is never used to train public models. GDPR and UAE data-protection requirements are designed in from the start.

Questions

What is a voice AI sales training simulator?

It is a voice agent that plays a client, for example a hesitant borrower or a demanding insurance prospect. Your salespeople call it, handle objections and receive an objective score and feedback after each call. They can practise as often as they want without taking a manager's time.

Can a voice agent do cold calling?

Yes, for qualification, appointment setting, reminders and surveys. The agent follows your script, adapts to the answers, books meetings in your calendar and hands the call over to a person when the prospect asks for it or when the conversation requires judgement.

Which languages are supported?

French, English and Arabic are covered, as well as most European languages. One agent can switch language depending on the caller.

Does it work with WhatsApp and SMS?

Yes. The same agent can follow up after a call on WhatsApp, SMS or email, answer replies and update the CRM, so no lead is left without a response.

Other services

Let's discuss your project

Tell us where AI should make a difference. We reply within one business day with a clear next step.